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Contact Support

SmartBuilder v3 or v4?

Please note that this is the help site for SmartBuilder version 3.

The SmartBuilder version 4 Documentation and Video Tutorials can be found in the Help menu in the tool, or view the v4 Help site.

Forum
The Forum provides answers to technical questions (e.g. "How do I...", "Can I..."). You can search for existing questions and answers, or post a new question. Most questions are answered within 24 hours.

Email
If you have a question that you don't want to post in the forum, please email support at support@smartbuilder.com

Live Chat
Live Chat is available from 8 am to 6 pm U.S. Pacific time.

Phone
Phone support is available from 9 am to 6 pm U.S. Pacific time: 1.800.690.4259

Support for Benelux region
The Courseware Company
Helpdesk@coursware.nl
+31 (0) 30-2399.090

Support for Australia
Symmetree
info@symmetree.com.au
+617 5435.8820

Support for Singapore, Malaysia, Indonesia and Thailand
eLearning Minds
http://www.elearningminds.com
+603 8065.2012