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SmartBuilder v3 or v4?

Please note that this is the help site for SmartBuilder version 3.

The SmartBuilder version 4 Documentation and Video Tutorials can be found in the Help menu in the tool, or view the v4 Help site.

The Forum provides answers to technical questions (e.g. "How do I...", "Can I..."). You can search for existing questions and answers, or post a new question. Most questions are answered within 24 hours.

If you have a question that you don't want to post in the forum, please email support at

Live Chat
Live Chat is available from 8 am to 6 pm U.S. Pacific time.

Phone support is available from 9 am to 6 pm U.S. Pacific time: 1.800.690.4259

Support for Benelux region
The Courseware Company
+31 (0) 30-2399.090

Support for Australia
+617 5435.8820

Support for Singapore, Malaysia, Indonesia and Thailand
eLearning Minds
+603 8065.2012